Cyberattack Disrupts Sales And Operations

CDK Global Software Outage Impacts Auto Dealers

Cyberattack Disrupts Sales and Operations

Ongoing System Issues Cause Delays in Repair, Purchase, and Leasing Transactions

CDK Global, a leading provider of software solutions to the automotive industry, has experienced a major software outage due to a cyberattack. The outage, which began on Monday, has significantly impacted car dealerships, causing delays in repair, purchase, and leasing transactions.

Auto dealers are facing challenges as they attempt to operate with limited access to digital tools and customer data. Some dealerships have resorted to manual paperwork and handwritten notes to keep track of transactions. The outage has also affected vehicle repairs, as technicians need access to diagnostic software to identify and fix issues.

CDK Global has acknowledged the attacks and is working to restore its systems as quickly as possible. However, the company has stated that it may take several days for the software to be fully operational. The prolonged outage is causing significant inconvenience and financial losses for dealerships.